REFUNDS OR EXCHANGES
Thank you for choosing www.siliconetrunkpad.com to purchase our products. To ensure that you are satisfied with your shopping experience, we have formulated the following return and exchange terms. Please read carefully before making a return or exchange.

1. Return Policy
   We provide a 30-day return guarantee. If you are not satisfied with the trunk anti-slip mat (silicone) you purchased, you can apply for a return within 30 days of receiving the product.
   ●Return conditions: The product must be unused and in its original packaging.
   ○All accompanying materials and labels must be included.
2. Return process
   If you wish to return a product, please follow the steps below:
   ●Contact customer service:
   Please contact us by email: quicksalein@siliconetrunkpad.com and provide your order number and reason for return.
   ●Obtain return authorization:
   We will send you a return authorization code upon receiving your request. Please indicate this code on the return package.
   ●Sending Returns:
   Please send the product back to our return address and ensure that it is well packaged to prevent damage during transportation. The return shipping costs are borne by the customer (unless there is a product quality problem or the wrong product was sent).
   ●Refund Processing:
   Once we receive and inspect your return product and confirm that it meets the return conditions, we will process the refund within 7 working days. The refund will be refunded to your original payment method, and the specific time may vary depending on the bank processing.
3. Exchange Policy
   If you want to exchange an item (for example, because the size is not right), please follow the same process as returning it. When requesting an exchange, please indicate the product you want to exchange in the email.
   ●Shipping: All shipping costs incurred for exchanges are borne by the customer, unless there is a product quality problem.
4. Non-returnable items
   For hygiene reasons, opened or used products cannot be returned or exchanged. Customized products are also not covered by the refund policy.
5. Contact Us
   If you have any questions or need further assistance, please feel free to contact our customer service team:
   ●Email: quicksalein@siliconetrunkpad.com

Thank you for choosing www.siliconetrunkpad.com. We are committed to providing quality products and services and look forward to serving you in the future!