FREQUENTLY ASKED QUESTIONS
Welcome to www.siliconetrunkpad.com! We are committed to providing customers with high-quality trunk anti-skid mats (silicone) and excellent customer service. To help you better understand our products and services, we have compiled some frequently asked questions and answers.

1. How do I place an order?
   You can browse our website, select the trunk anti-skid mat you need, and add it to the shopping cart. Once you have made your selection, please go to the shopping cart page and follow the prompts to complete the checkout steps. You will receive an order confirmation email with the details of your order.
2. In which countries and regions can I place an order?
   We welcome orders from customers all over Europe. If your country or region is not listed, please contact us by email to find out if shipping can be arranged.
3. How do I track my order?
   Once your order is shipped, we will send a confirmation email with a tracking number. You can use this number to track your package on the courier’s official website.
4. How do I request a return or exchange?
   If you are not satisfied with your purchase, you can request a return or exchange within 30 days of receiving the product. Please refer to our Returns & Exchanges Policy for detailed steps.
5. Can I change or cancel my order?
   If your order has not been shipped, please contact us by email as soon as possible and we will do our best to assist you in changing or cancelling your order. Once your order has been shipped, you will need to go through the returns process.
6. What is the warranty policy for the product?
   We provide a manufacturer’s warranty for most of our products. Please refer to the product description or contact customer support for specific warranty terms and conditions.
7. What are the payment options?
   We offer a variety of secure payment methods, including credit cards, debit cards and other common online payment methods. All payment processes are secured by encryption technology.
8. How do I contact our customer service team?
   If you have any questions about our products or services or need further information, please feel free to contact us at the following methods:
   ● Email: quicksalein@siliconetrunkpad.com
   We will respond to you as soon as possible and ensure that your problem is resolved.

Thank you for your attention and support to www.siliconetrunkpad.com, we look forward to providing you with excellent products and services!